You may be transferred to another department to activate the key before it can be used. Read it back to confirm you have written it down correctly. Provide the representative with any requested information, which may include your computer's serial number (if Windows 8 came with your PC), information from Windows 8 DVD (if you have the media), and your credit card details once your request is processed. Let’s say you want to find an app that you don’t have pinned as a tile on the Windows 8 Start screen.
This is a paid Microsoft support line ($40-60 per issue), but you will not be charged for support if you are just calling to purchase a replacement product key. If you are still having trouble finding your product key, you can purchase a replacement key for $10 from a Microsoft support agent. Simply type a valid command that you wish to perform and then. Contact Microsoft to request a new product key. Unlike Windows, which has a graphical user interface, the Windows 8 Recovery command prompt requires you to type in all your commands.
